Educational Technology Support

The Office of Educational Technology and Instructional Design has updated links to access our statewide support via MyIvy or by visiting one of the links below.

Having trouble with IvyLearn tools or actions?

The Educational Technology teams provide support with the instructional tools and features within IvyLearn, including those integrated into its platform. Please select the support link for your role. Then, complete the request form as fully as possible to quicken the resolution process. Note: The forms are different for students and faculty.

• Student Technical Support 
• Faculty Technical Support

Course Content Support for Faculty

The instructor's attentive eye will likely be the first to notice when there is a course content concern in the course. If you have any reason to believe something is not functioning as intended, please report that concern. Note: if your concern is determined to be isolated to your specific section, the report will be routed to the appropriate team for assistance.

• Faculty Statewide Course Content – Instructional Design Support